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Viva-Voce Master by Research - Wang Xiao Ran

Written by Salida Bahari on .

Assalamualaikum / Hi

This is a kind reminder for your upcoming proposal defense session which has been scheduled on 11 November 2014 (9.00 am) (Viva Room 1, T08)

Student's Name: Wang Xiao Ran

Title:     The Relationship Between Service Recovery Activities and Customer Satisfaction Moderated by Cultural Values at Individual Level in China

Supervisor: Assoc. Prof. Dr. Rozeyta Omar

Internal Examiner : Assoc. Prof. Dr. Norhani Bakri

External Examiner : Prof Dr. Rosmimah Mohd. Roslin (UiTM)

Chairman : Assoc. Prof. Dr. Khalil Md. Nor


Your cooperation is highly appreciated and thank you.