13357
02/03/15
Dr. Norhayati Mohmad Zakwan @ Zakuan

Details

Dr. Norhayati Mohmad Zakwan @ Zakuan
Senior Lecturer
Department of Business Administration
Quality Engineering and Management Supply Chain Management, Risk Management, Sustainability Development, Talent Management
PhD in Mechanical Engineering, UTM (2009), MSc. (Distinction) in Engineering and Manufacturing Management, Coventry University, UK (2005), BSc. in Mechanical Engineering, UTM (1995)
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Publication

a) Book

Chapter in Book: Advanced in Manufacturing and Industrial Engineering, UTM Publisher, 2008

  1. Norhayati Zakuan, Sha’ri Mohd Yusof and Awaluddin Mohd Shaharoun (2008). “Chapter 3: TQM, ISO/TS16949 certification and organizational performance in Malaysian automotive industry”, pp. 49-66.

(b) International Journals

  1. Zakuan, N.M., Yusof, S.M. and T. Laosirihongthong., “Reflective Review of Relationship between Total Quality Management and Organizational Performance”. Proceeding of the 4th IEEE International Conference on Management of Innovation & Technology (ICMIT2008), 2008, Thailand (IEEEXplore database and indexed by Engineering Index (EI)), pp. 444-448
  2. Norhayati, Z. and Muhamad Zameri, M. S., “Lean Manufacturing Concept: the Main Factor in Improving Manufacturing Performance – a Case Study”, International Journal of Manufacturing Technology and Management, Vol. 17, No. 4, 2009, Inderscience Publisher, UK (Scopus)
  3. Zakuan, N., Yusof, S.M. and Shaharoun, A.M., “The link between Total Quality Management and Organizational Performance in Malaysian Automotive Industry: The Mediating Role of ISO/TS16949 Efforts”. Proceeding of the 2009 IEEE IEEM, Hong Kong (IEEEXplore database and indexed by Engineering Index (EI)), pp. 439-443
  4. N.M. Zakuan, S.M. Yusof, T. Laosirihongthong, and A.M. Shaharoun, “Proposed relationship of TQM and organisational performance using structured equation modelling”, Total Quality Management and Business Excellence, Vol. 21, No. 2, 2010, pp. 183-201, Taylor and Francis, UK (Impact Factor: 0.314)
  5. Norhayati Zakuan, Shari Mohd Yusof, Muhamad Zameri Mat Saman, and Awaluddin Mohd Shaharoun, “Confirmatory Factor Analysis of TQM Practices in Malaysia and Thailand Automotive Industries”, International Journal of Business and Management, Vol. 5, No. 1, 2010, pp. 160 – 175, Canadian Center of Science and Education
  6. Muhamad Zameri Mat Saman, Norhayati Zakuan, Gordon Blount, Jane Godyer and Ray Jones, “Strategic Guidance Model for Product Development in Relation with Recycling Aspects for Automotive Products, Journal of Sustainable Development, Vol. 3, No. 1, 2010, Modern Applied Science, Canada
  7. Norhayati Zakuan, Shari Mohd Yusof, and Awaluddin Mohd Shaharoun, “A Causal Analysis of ISO/TS16949 Efforts in Automotive Industry: A Cross Regional Empirical Study”, International Journal Operation and Management (Impact Factor: 2.522) – Under Reviewed

Research

1. March 2005 to August 2005
Development of Activity Based Costing in Manufacturing Companies, School of Engineering, Coventry, United Kingdom

2. January 2006 to August 2006
Study on FKMP student performance, FKMP, KUiTTHO

3. July 2006 to July 2008
Comparative Study of Quality Practices and Implementation for Malaysian Automotive Manufacturer UTHM Shorgrant VOT: 0310

4. August 2006 to December 2009
Benchmarking of Quality Engineering Practices Between Malaysian and Thailand Automotive Manufacturing and Related Organisation
UTM E-Science VOT: 79120

Conference

  1. Muhamad Zameri, M. S. and Norhayati, Z., “End-of-Life Vehicle Directive: A Key Element to the Vehicle Design Process”, Proceedings of the 1st Regional Conference on Vehicle Engineering and Technology (RIVET 2006), July 2006, UTM, Malaysia.
  2. N. Zakuan and M.Z.Mat Saman., “Lean Manufacturing Concept: The Main Factor in Improving Manufacturing Performance – a Case Study”, Proceedings of the International Conference on Manufacturing and Science Technology (ICOMAST2006), 28th -30th August, 2006, Melaka, Malaysia.
  3. Norhayati, Z., Muhamad Zameri, M. S. and Jarvis, R., “Implementation of Activity Based Costing in Improving Product Performance – a Case Study”, International Conference on Technology Management, ACTM2006, December 2006 UTHM, Malaysia.
  4. Zakuan, N.M. and Yusof, S.M., “Comparative Study of Quality Practices and Implementation for Malaysian Automotive Manufacturer: A Review”. Proceeding of the 2nd International Engineering Convention 2007, 10th-14th March 2007, Jeddah, Saudi Arabia.
  5. Zakuan, N.M. and Yusof, S.M., “A Comparative Study of Quality Management Practices and Implementation for Automotive Industry between Malaysia and Thailand: A Conceptual Model”. Proceeding of the World Engineering Congress 2007 (WEC2007), 5th-9th August, 2007, Penang, Malaysia.
  6. Zakuan, N.M., Yusof, S.M. and Shamsudin, S., “Implementation of Quality Management Practices in Malaysian Automotive Industries: A Review”. Proceeding of the Regional Conference on Engineering, Mathematics, Mechanics Manufacturing and Architecture (EMARC 2007), 27th-28th November 2007, Putrajaya, Malaysia
  7. Norhayati Zakuan, “A comparative study of TQM practices amongst ASEAN automotive industries: Malaysia and Thailand”, Department Colloquium, UTHM, December 2007
  8. Zakuan, N.M., Yusof, S.M., Shamsudin, S. and T. Laosirihongthong., “Relationship between TQM and Organizational Performance: An Initial Result”. Proceeding of the International Conference on Mechanical and Manufacturing Engineering 2008 (ICME2008), 21st-23rd May, 2008, Johor Bahru, Malaysia.
  9. Zakuan, N.M. and Yusof, S.M. “The Impact of ISO/TS16949 Certification in Malaysian Automotive Industry: A Preliminary Study”. Proceeding of the Conference of ASEAN Federation of Engineering Organizations (CAFEO26), 26th -29th November 2008, Thailand.
  10. Norhayati Zakuan, Sha’ri Mohd Yusof and Awaluddin Mohd Shaharoun., “A structural analysis of TQM and organisational performance relationship between Malaysian and Thailand automotive industry”. A paper presented at the Research Colloquium on Advances in Quality Engineering and Management in the Malaysian Automotive Industry, 25th May 2009, BATC, UTM Kuala Lumpur.
  11. Norhayati Zakuan, Sha’ri Mohd Yusof and Awaluddin Mohd Shaharoun., “A comparative structural analysis of TQM, ISO/TS16949 and organizational performance between Malaysian and Thailand automotive industry”. A paper presented at the Research Colloquium on Advances in Quality Engineering and Management in the Malaysian Automotive Industry, 25th May 2009, BATC, UTM Kuala Lumpur.
  12. Norhayati Zakuan, Sha’ri Mohd Yusof and Awaluddin Mohd Shaharoun., “A methodology of TQM, ISO/TS16949 and organizational performance in Malaysian and Thailand automotive industries: challenges in international survey research”. A paper presented at the Research Colloquium on Advances in Quality Engineering and Management in the Malaysian Automotive Industry, 29th July 2009, UTM Skudai.
  13. Norhayati Zakuan, Sha’ri Mohd Yusof and Awaluddin Mohd Shaharoun., “Determining the Effects of ISO/TS16949 Certification on TQM and Organizational Performance in Malaysian Automotive Industry: Moderator Variable Analysis”. Proceeding of the Asia Pacific Industrial Engineering & Management Systems Conference (APIEMS2009), 14th – 16th December 2009, Kitakyushu, Japan, pp. 836-845
  14. Zakuan, N., Saman, M.Z.M., Wei, K.L. and Chio, L.M., “Critical Factors of Green Design for Malaysia Automotive Industry Using Confirmatory Factor Analysis Approach”. Proceeding of the World Engineering Congress (WEC2010), 2 – 5 August 2010, Kuching, Sarawak, pp. 192
  15. Azrin Hani Abdul Rashid, Muhamad Farid Shaari, Norhayati Mohmad Zakuan and Nor Fazliana Hasan Basri, “Lean Manufacturing Assessment in Malaysia Small Medium Enterprises: A Case Study”, Proceeding of the World Engineering Congress (WEC2010), 2 – 5 August 2010, Kuching, Sarawak, pp. 192

Consultancy

1. Title : Implementation of Activity Based Costing in Electronic Company

Area : Industrial Engineering

From : March 2005 to November 2005

Sponsor : Mitsubishi Electric Malaysia, Senai, Johor.

 

2. Title : Development of SEM model with AE Solutions

Area : Statistic Analysis

From : 13 – 14 July 2010

Sponsor : AE Solutions (RM1500.00)

Awards

1. Best Student Award of Postgraduate Student (PhD Mechanical), UTM - 2009

Others

  1. Norhayati Zakuan, “Computerized of Production Planning in Job Shop Industry”, Unpublished Thesis (BEng), Universiti Teknologi Malaysia, Malaysia, 1991
  2. Norhayati Zakuan, “Development of a Product Costing Method for an Electronic Product”, Unpublished Thesis (MSc), Coventry University, United Kingdom, 2005
  3. Saparuddin Ariffin, Norhayati Zakuan, Musli Mohamad, “Module for Engineering and Society”, Faculty of Mechanical and Manufacturing, KUiTTHO, 2006
  4. Norhayati Zakuan, “Structural analysis of Total Quality Management, ISO/TS16949 and organizational performance in Malaysian and Thailand automotive industry”, Unpublished Thesis (PhD), Universiti Teknologi Malaysia, Malaysia, 2009